PRIVACY POLICY

This Privacy Policy comes in effect from Nov 26,2021

This Privacy Policy describes how soapstoriesindia.com (the “Site” or “we”) collect, use, and disclose your Personal Information when you visit or make a purchase from the Site. Our Privacy Policy also describes the measures we take to protect the security of this information as well as how you can access, modify or delete your personal information at any time. It also explains how you can object to the processing of your personal information or to receiving communications about our products and services.

This Privacy Policy governs only information provided to Soap Stories India. By accepting the Privacy Policy, you expressly consent to our use and disclosure of your personal information in accordance with this Privacy Policy.

WHAT TYPE OF INFORMATION DO WE COLLECT?

We receive, collect and store any information you enter on our website or provide us in any other way. In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address; password; computer and connection information and purchase history. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information (including name, email, password, communications); payment details (including credit card information), comments, feedback, product reviews, recommendations, and personal profile.

HOW DO WE COLLECT SUCH PERSONAL INFORMATION?

When you conduct a transaction on our website, as part of the process, we collect personal information you give us such as your name, address and email address. Your personal information will be used for the specific reasons stated above only.

The technology that we use also allows us to collect aggregate information that does not identify you personally but lets us know your technology usage like the Uniform Resource Locator (URL), Internet Protocol (IP) Address, your operating system and browser type, etc. We may collect, compile, store, publish, promote, report, or otherwise disclose or use any such aggregate information which does not personally identify you. If any such aggregate information is correlated to you, it will be protected like any other personally identifiable information as described under this Privacy Policy.

WHY DO WE COLLECT SUCH PERSONAL INFORMATION?

We collect such Non-personal and Personal Information for the following purposes:

To provide and operate Soap Stories India services.
To provide our Users with ongoing customer assistance and technical support;
To be able to contact our Visitors and Users with general or personalized service-related notices and promotional messages;
To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we or our business partners may use to provide and improve our respective services;
To comply with any applicable laws and regulations.

CREDIT CARD, DEBIT CARD AND BANKING INFORMATION

Soap Stories India does not collect or store Credit Card or Debit Card or banking information. Such information may be provided by you during the purchase transaction. However, this data does not come to Soap Stories India It is directly transmitted through the payment gateway provider to the payment network or bank. No information is stored by Soap Stories India.

HOW DO WE STORE, USE, SHARE AND DISCLOSE PERSONAL INFORMATION?

Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall.

All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

COMMUNICATION WITH SITE VISITORS

We may contact you to notify you regarding your account, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about our company, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you. For these purposes we may contact you via email, telephone, text messages, and postal mail.

We use data collection devices such as “cookies” on certain pages of the website to help analyze our web page flow, measure promotional effectiveness, and promote trust and safety. “Cookies” are small files placed on your hard drive that assist us in providing our services. Most cookies are “session cookies,” meaning that they are automatically deleted from your hard drive at the end of a session. You are always feel free to decline our cookies if your browser permits, although in that case you may not be able to use certain features on the website.

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

CHILDREN’S PRIVACY

Soap Stories India website is not designed for persons under the age of 16 and we do not knowingly collect personally identifiable information from anyone under the age of 16. If you are under 16 years of age, you may browse Soap Stories India under parental supervision, but please do not provide your personal information to us. If we become aware that we have inadvertently received personal information from a visitor under the age of 16 on the website, we will delete the information from our records.

WITHDRAWING CONSENT

If you don’t want us to process your data anymore, please send us a mail to hellosoapstories@gmail.com

YOUR CONSENT

By using the Website and/ or by providing your information, you consent to the collection and use of the information you disclose on the website in accordance with this Privacy Policy, including but not limited to your consent for sharing your information as per this privacy policy.